When they finally arrived, the socks seemed nice. However, the customer service is terrible. This was intended as a Christmas gift and arrived in early January. No response to several emails about when they would arrive. No response to request to cancel the order. The chat bot does not work. When I called customer service regarding order the message from area code outside of U.S. was bizarre, something like "the google account you are trying to reach is not available——.” At this point I believed it was a fraudulent website company. If you think you may need customer service, do not order from this company.